iFixYouri Reviews

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phone repair service customer service manager week business water screen iphone
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Did not honor warranty work

What a horrible business. Yes, they are fine at initially fixing your item and taking your money, but when it comes to honoring their work/warranty, they absolutely go into hiding and avoid you like the plague! In fact, I couldn't even get anyone to actually look at my item. The manager of the Orlando stores (Bayly) wouldn't even take my calls or meet with me to inspect my product. And when I contacted corporate, emails went unanswered and unacknowledged. I called customer service and they said they would check into it and call me back, and that was months ago and still nothing. If you patronize this business, pray that everything works and nothing breaks, because if it does all you'll have left is prayer and a busted product. They really couldn't care less about you after they have taken your money.
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1 comment
#1157914

To the extent that you had a poor customer experience with us, I apologize. If I can have your name, I would love to look into this matter. We take our warranty work very serious and always endeavor to perform warranty work for the benefit of our loyal customers, should the need arise.

ID
#472805 Review #472805 is a subjective opinion of poster.
New Reviewer
DO NOT USE ifixyouri.com.!!! It is the WORSE most UNPROFESSIONAL COMPANY OUT THERE.!!! All of the staff are just rejects that Apple didn't hire. My pronl all started when I dropped my brand new one day old iPhone 4 in the toilet (yes I know this was my fault) so I...
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10 comments
#1157916

We are apologetic that you had a poor experience with us. In this instance we were working with a water damaged phone and quoted the cost to replace the camera, which the customer declined.

We apologize for any inconvenience caused during the return of the device, as it appears we made an error. As a showing of good faith, I will be happy to provide a 15% off discount on any future repair.

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ID
#328045 Review #328045 is a subjective opinion of poster.
Location
Mandeville, Louisiana